Terms of Service

These Terms of Service ("Terms") govern access to and use of the Ensemind platform at ensemind.com (the "Service"), operated by Ensemind ("we", "us"). By creating an account, accepting an invitation, or using the Service, you agree to these Terms on behalf of yourself and the business you represent ("you", "Customer"). If you do not agree, do not use the Service.

1. The Service

Ensemind is an AI-assisted advertising management platform: it imports data from advertising and analytics accounts you connect, produces analyses and recommendations, and — under an authorization policy you control — executes advertising actions on your connected accounts. The Service is a professional tool for businesses, not a consumer product.

2. Your accounts, credentials and authorizations

• You are responsible for maintaining the confidentiality of your credentials, for enabling appropriate security features (strong passwords, passkeys), and for all activity under your account.
• By connecting an advertising or analytics account, you represent that you are authorized to grant Ensemind access to it, and you authorize the Service to access it and to execute the actions approved under your workspace's settings.
• You control the autonomy level. Regardless of settings, machine-created campaigns are created in a paused or draft state; enabling delivery — and therefore spend — is always a human decision in the advertising platform or through an approval you grant.

3. AI outputs — no guarantees, not professional advice

The Service uses statistical models and large language models. AI-generated analyses, recommendations, forecasts, proposed budgets, keywords, and ad copy may be inaccurate, incomplete, or unsuitable for your business. They are provided for your evaluation and approval and do not constitute financial, legal, or professional marketing advice. You are solely responsible for reviewing and approving any action, content, or spend before it takes effect, and for the performance of your advertising. Ensemind does not guarantee any advertising results, return on ad spend, cost per acquisition, or other outcome.

4. Advertising spend and platform compliance

• All advertising spend on your connected accounts is your responsibility, including spend resulting from actions you or your authorized users approved, and spend resulting from your own choices in the platforms' interfaces.
• You are responsible for ensuring your ads, landing pages, targeting, and data use comply with applicable law and with each advertising platform's policies (e.g., Meta Advertising Standards, Google Ads policies). Approving AI-drafted content makes it your content.
• Ensemind is not affiliated with, endorsed by, or sponsored by Meta, Google, TikTok, Microsoft, LinkedIn, or Amazon. Your use of those platforms is governed by their own terms, and they may change or restrict their APIs at any time, which can affect Service functionality.

5. Fees and billing

Paid plans are billed through Stripe on a subscription basis at the prices shown at checkout. Fees are exclusive of taxes, which you are responsible for. Subscriptions renew automatically until cancelled; cancellation stops future renewals and takes effect at the end of the current billing period. Except where required by law, fees are non-refundable. We may change prices with notice effective from your next billing period. Platform fees do not include your advertising spend, which is paid by you directly to the advertising platforms.

6. Your data and our IP

• Your business data, connected-platform data, and content remain yours. You grant us a limited license to host and process them solely to provide the Service, as described in our Privacy Policy.
• The Service — software, models' orchestration, design, and documentation — is our intellectual property. We grant you a non-exclusive, non-transferable right to use it during your subscription. You will not reverse-engineer, resell, or use the Service to build a competing product.
• We may use aggregated, de-identified usage statistics to improve the Service; these never identify you or your customers.

7. Acceptable use

You will not use the Service to violate law or third-party rights; to advertise prohibited products; to probe or disrupt the Service or its infrastructure; to misrepresent your identity or authorization over an ad account; or to exceed granted API scopes. We may suspend accounts that endanger the Service or other customers, with notice where practicable.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED AVAILABILITY. WE DO NOT WARRANT THAT AI OUTPUTS WILL BE ACCURATE OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY ADVERTISING OUTCOME.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL ENSEMIND BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR ADVERTISING SPEND OF ANY KIND, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE FEES YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY (OR US$100 IF YOU PAID NO FEES). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS MAY NOT APPLY TO YOU; IN THAT CASE LIABILITY IS LIMITED TO THE SMALLEST AMOUNT PERMITTED BY LAW.

10. Indemnification

You will defend and indemnify Ensemind against claims arising from: your content and advertising; your violation of law or platform policies; your breach of these Terms; or actions executed on your connected accounts under authorizations you granted.

11. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate access for material breach, illegal use, or risk to the Service, with notice where practicable. Upon termination we will delete workspace data per our Privacy Policy; sections that by nature survive (3, 4, 6, 8–12) survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-laws rules. The competent courts of Tel Aviv-Jaffa have exclusive jurisdiction, and each party consents to that venue. Before filing suit, the parties will attempt in good faith to resolve any dispute informally within 30 days of written notice.

13. Changes to these Terms

We may update these Terms as the Service evolves. Material changes will be announced in-product or by email at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.